Terms and Conditions are updated as of May 2024

1. Introduction

These Terms and Conditions apply to this website and the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services you receive from us. If any provision of the additional contracts conflicts with any provision of these Terms, the provisions of these additional contracts will control and prevail.

2. Binding

By registering, accessing, or otherwise using this website, you agree to be bound by these Terms and Conditions set forth below. Simply using this website implies your knowledge and acceptance of these terms and conditions. In some special cases, we may also ask you to explicitly consent.

3. Intellectual Property

We or our licensors own and control all copyright and other intellectual property rights in the website and the data, information, and other resources displayed or accessible within the website.

3.1 All rights reserved

Unless specific content dictates otherwise, you are not granted a license or any other right under any copyright, trademark, patent, or other intellectual property rights. This means you may not use, copy, reproduce, perform, display, distribute, embed in any electronic medium, alter, decompile, transfer, download, transmit, monetize, sell, or market any resource from this website in any form without our prior written permission, except and only to the extent otherwise provided in regulations of mandatory law (such as the right to quote).

4. Third-Party Property

Our website may include hyperlinks or other references to other parties' websites. We do not control or review the content of other parties' websites that are linked to from this website. The products or services offered by other websites are subject to the applicable Terms and Conditions of those third parties. The opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.

We will not be responsible for the privacy practices or content of these sites. You bear all risks associated with the use of these websites and any third-party services. We will not accept any responsibility for any loss or damage in any manner, however caused, resulting from your disclosure of personal information to third parties.

5. Responsible Use

By visiting our website, you agree to use it only for the purposes intended and as permitted by these Conditions, any additional contracts with us, and applicable laws and regulations, as well as generally accepted online practices and industry guidelines. You must not use our website or services to use, publish, or distribute any material that consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website.

Engaging in any activity that causes, or may cause, damage to the website or interferes with the performance, availability, or accessibility of the website is strictly prohibited.

6. Refund and Return policiy

6.1 RETURN POLICIES

The return of items can be made within a period of 14 days. After 14 days from the date of purchase, unfortunately, we will not be able to offer any refund or exchange. To be eligible for a return, the item must be intact and in the same condition as when it was received. To proceed with the return, you must send an email with the subject "Return Request" and the order number to the specified address, indicating the reason for the return. You will receive a confirmation email with all the details of the procedure. After receiving the returned product and verifying its integrity, we will send you an acceptance or denial email. If the return is accepted, we will process the refund or shipment of a replacement product within 48 hours.

6.2 LATE OR UNRECEIVED REFUNDS

If you have not yet received the refund, we recommend first checking your bank account again. Next, we suggest contacting your credit card issuer, as it may take some time before the refund is officially posted. If the refund is still not visible, we encourage you to contact your bank directly, as there are often processing times required for a refund to be posted. If after following these steps you have not yet received the refund, please write to us at the following address: info@bottegacasativenezia.com.

6.3 SALE ITEMS

Unfortunately, sale items are not eligible for refunds.

6.4 EXCHANGES

Effettuiamo sostituzioni solo per articoli difettosi o danneggiati. Se desideri effettuare una sostituzioneWe only replace items if they are defective or damaged. If you wish to make an exchange for the same item, please send us an email at info@bottegacasativenezia.com.

6.5 SHIPPING

Shipping costs for returning the item will be at your expense and are non-refundable. If you receive a refund, the return shipping costs will not be included. The delivery time of the replacement product may vary depending on the destination country. We recommend always using a trackable shipping service to ensure receipt of the item and insuring the shipment relative to the value of the item in euros.

7. Submission of Ideas

Do not submit ideas, inventions, works of authorship, or other information that can be considered your own intellectual property that you would like to present to us unless we have first signed an intellectual property agreement or a non-disclosure agreement. If you disclose it to us in the absence of such a written agreement, you grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate, and distribute your content in any existing or future media.

8. Termination of Use

We may, at our sole discretion, at any time modify or discontinue access, temporarily or permanently, to the website or any service on it. You agree that we will not be liable to you or any third party for any modification, suspension, or discontinuation of your access or use of the website or any content you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any content you have contributed or relied on are permanently lost. You may not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

9. Warranties and Liability

Nothing in this section will limit or exclude any implied warranty by law that would be illegal to limit or exclude. This website and all website content are provided on an "as is" and "as available" basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, regarding the availability, accuracy, or completeness of the content. We do not guarantee that:

• this website or our products or services will meet your requirements;
• this website will be available uninterrupted, timely, secure, or error-free;
• the quality of any product or service purchased or obtained by you through this website will meet your expectations.

Nothing on this website constitutes or is intended to constitute legal, financial, or medical advice of any kind. If you need advice, you should consult an appropriate professional.

The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in relation to any matter that would be illegal or unlawful for us to limit or exclude our liability. In no case will we be liable for any direct or indirect damage (including damages for loss of profit or revenue, loss or corruption of data, software or database, or loss or damage to property or data) incurred by you or any third party, arising from your access or use of our website.

Except to the extent that any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any product and service marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intentional conduct, tort, or otherwise) will be limited to the total price you paid us to purchase such products or services or use the website. This limit will apply in aggregate to all your claims, actions, and causes of action of every kind and nature.

10. Privacy

To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information provided is always accurate, correct, and up-to-date.

We take your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. Any emails sent by us to you will only be in connection with the provision of agreed products or services.

We have developed a policy to address any privacy concerns you may have. For more information, please refer to our Privacy Statement and Cookie Policy. Privacy Statement e la nostra Cookie Policy.

11. Export Restrictions / Legal Compliance

Access to the website from territories or countries where the content or purchase of products or services sold on the website is illegal is prohibited. You may not use this website in violation of the export laws and regulations of Italy.

12. Assignment

You may not assign, transfer, or subcontract any of your rights and/or obligations under these Terms and Conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this Section will be void.

13. Violations of these Terms and Conditions

Without prejudice to our other rights under these Terms and Conditions, if you violate these Terms and Conditions in any way, we may take the actions we deem appropriate to address the violation, including temporarily or permanently suspending your access to the website, contacting your internet service provider to request that they block your access to the website, and/or initiating legal action against you.

14. Indemnity

You agree to indemnify, defend, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses related to your violation of these terms and conditions and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs, and expenses related to or arising from such claims.

15. Waiver

The failure to enforce any provision set forth in these Terms and Conditions and any Agreement, or the failure to exercise any option of termination, shall not be construed as a waiver of such provisions and shall not affect the validity of these Terms and Conditions or any Agreement or any part thereof, or the right thereafter to enforce each and every provision.

16. Language

These Terms and Conditions will be interpreted and understood exclusively in Italian. All notices and correspondence will be written exclusively in that language.

17. Entire Agreement

These Terms and Conditions, together with our Privacy Statement and Cookie Policy, constitute the entire agreement between you and Stefano Casati in relation to your use of this website.

18. Updating these Terms and Conditions

We may update these Terms and Conditions from time to time. It is your obligation to periodically check these Terms and Conditions for any changes or updates. The date at the beginning of these Terms and Conditions is the latest revision date. Changes to these Terms and Conditions will become effective from the time such changes are posted on this website. Continued use of this website following the posting of changes or updates will be considered as notice of your acceptance to comply and be bound by these Terms and Conditions.

19. Choice of Law and Jurisdiction

These Terms and Conditions are governed by the laws of Italy. Any disputes relating to these Terms and Conditions will be subject to the jurisdiction of the courts of Italy. If any part or provision of these Terms and Conditions is determined by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted, and/or enforced to the maximum extent permitted to give effect to the intent of these Terms and Conditions. The remaining provisions will not be affected.

20. Contact Information

This website is owned and operated by Stefano Casati.

You may contact us regarding these Terms and Conditions through our contact page. contact.

21. Download

You can also download our Terms and Conditions in PDF format.